Bangkok Punters Support: How Can We Help?

Use the ticket form at the foot of the help center. Pick the topic that fits, describe the problem and add the page address if it is about a guide or an establishment. It goes straight to Jimmy, who usually replies by email within two working days, Monday to Friday, Bangkok time.

Usually two working days, Monday to Friday, Bangkok time. Urgent removal requests are acted on as soon as they are verified, and formal privacy requests are confirmed within 10 business days and answered within 45 days. For billing questions, sign in before you write, so your plan is attached to the ticket.

Check your spam and promotions folders first, and search for Bangkok Punters. The link works once and expires after a short time, so request a fresh one if it has. Make sure you use the address the account was created with; if you signed up with Google, sign in with Google instead of a password.

Sign in, open Membership, pick Monthly or Yearly billing and tap Buy Now. That takes you to our secure checkout. VIP switches on automatically once your payment is confirmed. The price you join at never goes up while your membership continues, and you can cancel any time.

You can cancel at any time from your account, and VIP stays on until the end of the period you paid for. Refunds follow the subscription terms; if something went wrong with a payment, send a ticket under the billing topic while signed in and it is looked at before anything else.

Reload the page, then try a private window, which rules out stale files and extensions. Ad and content blockers can stop parts of the site loading, so pause them for Bangkok Punters if the page stays blank. If it still fails, send a ticket with the page address and your browser, and say what you saw.

Send a ticket under the tips and corrections topic with the establishment's name, the page it appears on and what has changed. Every correction is checked before the guide is updated, and an updated guide shows its new last-checked date, so other readers can see the change too.

Only what the account needs: your email address, your plan, the guides you save and basic activity such as sign-ins. Nothing is sold. The privacy section of the help center explains each item and how to download or delete it, and the privacy choices page lets you turn optional cookies off.

Use the removals route in the tips and corrections topic, or the content removal page, and include the page address and why it should come down. Urgent requests, such as anything suggesting someone is not there by choice or is under 18, are acted on as soon as they are verified.

Yes. The advertising page lists what is available, from sponsored panels to offers, and the inquiry form there goes straight to Jimmy, who replies with availability and the price. Advertising is always labeled and never changes what a review says, so readers can trust both.