I Keep Getting Signed Out or Sent Back to Sign In
Your browser isn't keeping the sign-in. Allow this site to store cookies and site data, leave private mode, and sign in again; if it continues, sign out of all devices and start fresh.
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- Step 1: Make sure your browser allows cookies and site data for this site. Blocking all site data, or a cleaner extension that wipes it, signs you out.
- Step 2: Leave private or incognito mode: closing the window ends the sign-in.
- Step 3: Sign in again from Sign in, in one tab.
- Step 4: Still looping? Use Sign Out of All Devices, clear this site's data in your browser settings, and sign in once more.
If it only happens with an extension on, see Pages won't load with an ad blocker on. Otherwise create a ticket with your browser and device.
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More in Fix a Problem
- I Upgraded but Guides Are Still Locked. What Now?Check you're signed in with the email your plan is on, then open Account → Membership: if it shows your paid plan, reload the guide.
- Why Hasn't My Confirmation or Reset Email Arrived?Check spam and promotions first, then request a new email with the exact address you registered with. If you signed up with Google, there's no password to reset: use Continue with Google.
- I Sent a Ticket but Haven't Heard BackReplies come from editor@bangkokpunters.com, usually within two working days, Monday to Friday, Bangkok time. Check spam, then write to that address with your BP- reference in the subject.
- Pages Won't Load with an Ad Blocker OnWe don't run ad networks, but some blockers still hide or break parts of the site. Pause your blocker for this site, reload, and the page should work.
Still Need Help?
Send us a ticket and Jimmy replies by email. Usually within two working days, Monday to Friday, Bangkok time.