Bangkok Punters Subscription Terms: Billing and Canceling

The plans currently available, their prices in US dollars and what they include are below. VIP is one plan with two billing options; every option includes the same features.

The membership page always shows the current plans and prices, and that page controls if it differs from this table. Prices include any sales tax we are required to collect, unless the checkout shows tax separately. The Free plan has no charge and no renewal.

The price you pay when your membership starts is your locked price. Your membership renews at that same price at the start of every renewal term (every month or year, depending on the billing option you chose) for as long as it continues without lapsing. We will not raise a locked price while your membership continues, including when a sale ends or when we change a list price.

When a billing option is on sale, a new membership that starts during the sale is charged the sale price, and the sale price becomes its locked price. For example, a yearly membership started in the sale at $99.99 renews at $99.99 every year for as long as it continues without lapsing (list price $199.99). The list (regular) price is shown struck through beside the sale price for reference. A membership that starts when no sale is running is charged that billing option's list price at the time, and that price is locked on the same terms.

Your membership lapses when it ends: when you have canceled and the period you paid for has run out, or when a renewal payment has still not been made at the end of the retry period described under Failed Payments. A locked price does not continue after a lapse; if you join again afterwards, the price in effect when you rejoin applies. A sale price is available once per person and cannot be combined with any other offer. We may start, change or end a sale at any time, but that never changes the price you have already paid for your current period or the locked price of a membership that continues.

Before you buy, we show you the price, the length of the term, the renewal price (your locked price, the same as the price you join at) and how to cancel, next to the button you use to purchase, and we ask for your affirmative consent to these automatic-renewal terms. After purchase, we email you an acknowledgment that repeats these terms and explains how to cancel.

For yearly memberships, we will email you a reminder at least 15 days and no more than 45 days before each renewal date, stating the renewal date, the amount that will be charged (your locked price) and how to cancel. If the amount to be charged is ever different from what you paid for your current term, the reminder will say so clearly. For monthly memberships, the renewal price (your locked price), the renewal interval and how to cancel are shown before you buy and in the acknowledgment email, and each renewal charge appears on the payment provider's receipt.

These terms are designed to meet the Restore Online Shoppers' Confidence Act, California's Automatic Renewal Law (Business and Professions Code §17600 et seq.), Delaware consumer protection law and the automatic-renewal laws of other states.

Subscriptions are billed and managed by the payment provider you subscribed through, under its own terms. The site itself does not collect or store any payment card details. In practice:

• on the membership page, you choose a billing option (Monthly or Yearly) and tap Buy Now, which takes you to our secure checkout, where you see the price and pay;
• your plan is applied to your account automatically once payment is confirmed, your membership term (a month or a year, depending on the billing option you chose) starts on that date, and the price you paid becomes your locked price;
• the payment provider you subscribed through is shown on your receipt and on your bank or card statement, and that is where your subscription is managed and canceled; and
• we cannot cancel, pause or reverse a payment on your behalf, but if you need help finding your subscription, we will help you.

Because subscriptions are billed and managed by third-party payment providers, you cancel your subscription directly with the payment provider you subscribed through (the one shown on your receipt or your bank or card statement). Canceling with us by email, by support ticket or from your account page does not stop the provider's recurring payment. To avoid being charged for the next term, cancel with the provider before your renewal date.

When you cancel, automatic renewal stops and you keep full access to your plan until the end of the period you have already paid for. After that, your account moves to the Free plan; your account, saved items and reading history remain unless you delete the account. Canceling does not give you a refund of the current term or any earlier term.

If you cannot find your subscription with the payment provider, email editor@bangkokpunters.com from the address on your account and we will help you find it.

All payments are final. We do not offer refunds of any kind: no full refunds, no partial or pro-rata refunds, and no credits, whether for a first purchase, a renewal or an upgrade, for unused time or features, or for a term you forgot to cancel before it renewed (which is why we send a renewal reminder).

If a charge looks wrong to you, for example a payment you do not recognize or a duplicate charge, please email editor@bangkokpunters.com. We will look into it with you and help you raise it with the payment provider. This does not mean a refund will be given.

Nothing in this policy limits any rights you have under the law that applies to you.

• Switching billing option (for example, from monthly to yearly): VIP includes the same features on every billing option, so a switch changes only the length and price of your term. Ask for a switch through the help center. We tell you the amount and the date before the change takes effect.
• Moving to Free: cancel with your payment provider. The change takes effect at the end of the period you have already paid for; you keep VIP until then, and no refund or credit is given.
• Earlier paid plans: members who joined on one of the paid plans that VIP replaced are now VIP members with full access. The price you paid for your current term does not change. Like every member, you keep your price: while your membership continues without lapsing, your renewal will not cost more than you pay now, and we will tell you by email before any change to what your renewal costs.

We may change the list price of a plan. A price change never affects a term you have already paid for, and it never raises a locked price: while your membership continues without lapsing, it renews at the price you joined at, whatever the list price is then. A new list price applies to memberships that start after the change, including a membership started again after a lapse. If, for any reason, the amount of a renewal would be higher than what you paid for your current term, we will email you at least 30 days before your renewal date (and in your renewal reminder) with the new amount, and you can cancel with your payment provider before the renewal if you do not want to continue. If you do not cancel, the new amount applies from your next renewal.

If a renewal payment fails, we will tell you by email, and the payment provider may retry your payment method over the following 14 days. If payment is still unsuccessful at the end of that period, your membership lapses and your account moves to the Free plan; if you join again, the price in effect at that time applies. We do not charge late fees.

If you have a billing problem, please email editor@bangkokpunters.com first. We will look into it with you and help you raise it with the payment provider. If you file a chargeback or payment dispute for a payment that was properly authorized, we may suspend your paid access while the dispute is open and provide your bank with the records of your purchase, consent and use of the membership. Accounts that repeatedly file unfounded chargebacks may be closed. Nothing in this section limits your rights under the Fair Credit Billing Act or other law.

Card payments are handled by third-party payment providers; we never see or store your full card number. The payment provider sends you a receipt for every payment, and that receipt shows which provider you subscribed through. Our Privacy Policy explains how we handle billing records.

We may update this Membership, Billing & Refund Policy from time to time. The date at the top of the page shows when it was last changed. If a change is material, we will give notice before it takes effect (by a notice on the site and, if you have an account, by email to the address on the account) at least 30 days in advance unless the change is required sooner by law or to address a safety or legal risk.

Previous versions are available on request from editor@bangkokpunters.com.

Questions about your membership, billing, renewal or canceling can be sent by email from the address on your account.

Business

Bangkok Punters LLC, 242 Mercure Arcade, Newark, Delaware 19702, United States

Website

www.bangkokpunters.com

Email

editor@bangkokpunters.com

Subject line

Membership question

Email is our official contact channel for all legal, privacy and copyright matters. A notice sent by email to the address above is received when it arrives in our inbox, and we will acknowledge it in writing.