1.What This Policy Covers
Use this policy to ask us to correct or remove anything on the site, including guides, reviews, establishment listings, map pins, glossary entries, Contact Directory listings, photographs, and material submitted by readers or advertisers. For copyright infringement, please use our DMCA & Copyright Policy, which has specific legal requirements. For your own account data, see the Privacy Policy.
2.How to Make a Request
Email editor@bangkokpunters.com with a subject line that starts with "Removal request" (or "Urgent" for the priority categories in Section 3). Please include:
- the full address (URL) of each page, and a description of the specific text or image;
- what you are asking for (a correction, an update, or removal) and why;
- your relationship to the content (for example, the person shown, the owner or manager of the establishment, or someone reporting on another's behalf); and
- how we can contact you, if different from the address you write from.
We may ask for reasonable evidence that you are the person concerned or are authorized to act for them or for the establishment. We keep your request confidential and do not tell the author or advertiser who made it unless the law requires it or you agree.
3.Priority Removals: Minors, Non-Consensual Imagery and Trafficking
We give the highest priority to reports that content:
- depicts, involves or refers to a person under 18 in any sexual context, or suggests a listed person may be under 18;
- is intimate or sexual imagery of a person shared without their consent, including hidden-camera material and synthetic or "deepfake" imagery; or
- suggests trafficking, coercion or exploitation, or that a listing is controlled by someone other than the person listed.
These reports are reviewed as soon as they are received, including outside business hours where possible, and the content is removed immediately upon verification. Where a minor may be involved, we disable access first and investigate afterwards. We report suspected child sexual abuse material to the NCMEC CyberTipline and suspected trafficking to the authorities, as described in our Zero-Tolerance Policy. Intimate imagery removed under this section is also removed from any copies we control, and we take steps to prevent it being re-uploaded.
If an intimate image of you has been shared online without consent, StopNCII.org can help prevent it spreading across participating platforms, and the Cyber Civil Rights Initiative offers a helpline.
4.Contact Directory Listings
A companion listed in the Contact Directory may ask for their listing, photographs or any detail to be removed or changed at any time, for any reason, by emailing editor@bangkokpunters.com from the contact details on the listing or with other reasonable proof that it is theirs. We remove the listing within 1 business day of verification (immediately in the priority cases above). If you believe you have been listed without your consent, or that someone is using your photographs, tell us: we take the listing down while we check.
5.Establishments and Businesses
If you own or manage an establishment we write about, we welcome corrections to factual information: address, opening hours, prices, closures, change of name or ownership. We correct verified factual errors promptly and note significant corrections on the page.
We do not remove honest reviews or opinions simply because they are negative, and we never remove or change a review in exchange for payment or advertising. If you believe a review contains a false statement of fact, tell us what is wrong and provide evidence; we will investigate and correct or remove the statement if it is inaccurate. You may also ask us to publish a short factual response.
6.Individuals, Photos and Personal Information
If you are identifiable in a photograph or mentioned by name on the site and did not agree to it, we will remove or blur the photograph or remove your name on request, unless there is an overriding public interest (for example, a warning about a documented scam). We will also remove personal information such as phone numbers, addresses or workplace details that were published without consent.
7.Our Response Times
| Type of request | Acknowledged | Action |
|---|---|---|
| Minors, non-consensual intimate imagery, trafficking | As soon as received | Removed immediately upon verification; access disabled at once where a minor may be involved |
| Contact Directory listing removal by the person listed | Within 1 business day | Removed within 1 business day of verification |
| Personal information or photos of you | Within 2 business days | Decision and action within 5 business days |
| Factual corrections and other removal requests | Within 2 business days | Decision within 10 business days |
| Copyright (DMCA) notices | Within 2 business days | See the DMCA & Copyright Policy |
We tell you the outcome by email. If we decline a request, we explain why, and you can ask for it to be reviewed again by replying with any further information.
8.Cached Copies and Search Engines
Once we remove content, it may still appear for a time in search engine results or archives that we do not control. We can request removal of outdated results from Google and Bing on your behalf, and you can also use Google's outdated content tool.
9.Changes to This Policy
We may update this Content Removal & Reporting Policy from time to time. The date at the top of the page shows when it was last changed. If a change is material, we will give notice before it takes effect (by a notice on the site and, if you have an account, by email to the address on the account) at least 30 days in advance unless the change is required sooner by law or to address a safety or legal risk.
Previous versions are available on request from editor@bangkokpunters.com.
10.Contact Us
Questions about this policy can be sent to us by email. We reply to every message, normally within two business days.
- Business
- Bangkok Punters LLC, 242 Mercure Arcade, Newark, Delaware 19702, United States
- Website
- www.bangkokpunters.com
- Subject line
- Removal request
Email is our official contact channel for all legal, privacy and copyright matters. A notice sent by email to the address above is received when it arrives in our inbox, and we will acknowledge it in writing.