Which Browsers Do You Support?
Current versions of Chrome, Safari, Firefox and Edge, on desktop and mobile. Older browsers may show pages incorrectly.
Updated
The Accessibility Statement also covers the VoiceOver, NVDA, JAWS and TalkBack screen readers. Keeping your browser up to date fixes most display problems.
Found something that doesn't work with assistive technology? See How do I report an accessibility problem?.
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More in Fix a Problem
- I Upgraded but Guides Are Still Locked. What Now?Check you're signed in with the email your plan is on, then open Account → Membership: if it shows your paid plan, reload the guide.
- Why Hasn't My Confirmation or Reset Email Arrived?Check spam and promotions first, then request a new email with the exact address you registered with. If you signed up with Google, there's no password to reset: use Continue with Google.
- I Sent a Ticket but Haven't Heard BackReplies come from editor@bangkokpunters.com, usually within two working days, Monday to Friday, Bangkok time. Check spam, then write to that address with your BP- reference in the subject.
- Why Won't Google Sign-In Finish?It's usually blocked pop-ups, redirects or third-party cookies, or a privacy extension. Allow them for this site or use a normal (not private) window, then try Continue with Google again.
Still Need Help?
Send us a ticket and Jimmy replies by email. Usually within two working days, Monday to Friday, Bangkok time.

