1.Our Commitment
We are committed to making our website accessible to people with disabilities and to improving the experience for everyone. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium.
2.What We Do
- Semantic HTML with a logical heading structure, landmarks and a skip-to-content link.
- Full keyboard operation, with visible focus indicators, for navigation, search, menus, forms and dialogs; dialogs trap and return focus correctly.
- Text alternatives for meaningful images, and decorative images hidden from assistive technology.
- Light and dark themes, with text and interface colors chosen to meet AA contrast ratios.
- Layouts that reflow to 320 pixels wide and support browser zoom to 200% without loss of content.
- Form fields with visible labels, clear error messages linked to the field, and no time limits.
- Respect for the operating system's reduced-motion setting.
- Frank glossary slang hidden by default and revealed only by a clearly labeled control.
3.Known Limitations
Despite our efforts, some content does not yet fully meet WCAG 2.1 AA:
- Interactive maps
- The maps are drawn with OpenFreeMap tiles and rely on visual, pointer-based interaction; map pins may not be fully operable by keyboard or announced clearly by screen readers. Every map page also lists the same establishments as text, with addresses and links, as an equivalent alternative.
- Photographs
- Some older photographs in our archive have brief or generic descriptions. We are adding fuller descriptions as we re-check each guide.
- Third-party content
- Google sign-in, OpenFreeMap map tiles, embedded content and advertiser-supplied images are provided by third parties and may not meet the same standard. We choose accessible providers where we can.
- Forms
- If one of our support or request forms cannot be sent, it says so, keeps what you typed and offers the same message as a pre-filled email. You can always email us directly instead.
4.Compatibility
The site is designed to work with current versions of Chrome, Safari, Firefox and Edge on desktop and mobile, and with common assistive technologies including VoiceOver, NVDA, JAWS and TalkBack. It relies on JavaScript for interactive features; guides remain readable without it.
5.Getting Help and Giving Feedback
If you have difficulty using any part of the site, or need information in another format, email editor@bangkokpunters.com with the subject line "Accessibility" and tell us the page address, what you were trying to do and the assistive technology you use, if any. We will acknowledge your message within 2 business days and aim to provide the information you need, in an accessible format, within 10 business days.
6.How We Assess Accessibility
We assess the site through self-evaluation: automated testing during development, manual keyboard and screen-reader testing of key tasks (reading a guide, searching, signing up, and managing an account), and review of reader feedback. We re-test when we make significant design changes.
7.Changes to This Policy
We may update this Accessibility Statement from time to time. The date at the top of the page shows when it was last changed. If a change is material, we will give notice before it takes effect (by a notice on the site and, if you have an account, by email to the address on the account) at least 30 days in advance unless the change is required sooner by law or to address a safety or legal risk.
Previous versions are available on request from editor@bangkokpunters.com.
8.Contact Us
Questions about this policy can be sent to us by email. We reply to every message, normally within two business days.
- Business
- Bangkok Punters LLC, 242 Mercure Arcade, Newark, Delaware 19702, United States
- Website
- www.bangkokpunters.com
- Subject line
- Accessibility
Email is our official contact channel for all legal, privacy and copyright matters. A notice sent by email to the address above is received when it arrives in our inbox, and we will acknowledge it in writing.