A Form Won't Send. How Do I Reach You?
If a form can't send, it says so and keeps everything you typed. Tap Try again, or use the email address shown under the error to send the same message by email.
Updated
- Step 1: Check your connection, then tap Try again.
- Step 2: Still stuck? Tap the email address under the error: it opens an email with your message filled in.
- Step 3: Send that email. Keep any BP- reference in the subject so we can match replies.
If your browser blocks scripts or you use a strict blocker, forms may not send: see Pages won't load with an ad blocker on.
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More in Fix a Problem
- I Upgraded but Guides Are Still Locked. What Now?Check you're signed in with the email your plan is on, then open Account → Membership: if it shows your paid plan, reload the guide.
- Why Hasn't My Confirmation or Reset Email Arrived?Check spam and promotions first, then request a new email with the exact address you registered with. If you signed up with Google, there's no password to reset: use Continue with Google.
- I Sent a Ticket but Haven't Heard BackReplies come from editor@bangkokpunters.com, usually within two working days, Monday to Friday, Bangkok time. Check spam, then write to that address with your BP- reference in the subject.
- Why Won't Google Sign-In Finish?It's usually blocked pop-ups, redirects or third-party cookies, or a privacy extension. Allow them for this site or use a normal (not private) window, then try Continue with Google again.
Still Need Help?
Send us a ticket and Jimmy replies by email. Usually within two working days, Monday to Friday, Bangkok time.