Your Account and Signing In
Registering, Google sign-in, passwords, your profile, saved guides and history, and deleting the account.
10 articles
Articles
- How Do I Create a Free Account?Open Register, enter a display name, your email and a password of at least 8 characters (or use Sign up with Google) and tap Create account. Signing up confirms you're 18 or over and accept the Terms.
- I Got an Email to Set My Password. Is It Genuine?Yes, if you were a member of the earlier site or asked for an account: we create it for you and email a one-time link to set your own password.
- Can I Sign In with My Google Account?Yes. Tap Continue with Google on the Sign in page (or Sign up with Google when you register) and choose your Google account; you don't need a separate password.
- How Do I Reset or Change My Password?Forgotten it: use Forgot password, enter the email on your account and follow the link we send. Know it: change it under Account → Security.
- How Do I Change the Email on My Account?Go to Account → Security, enter the new address and tap Change Email; the change takes effect once you click the confirmation links sent to both your old and new inboxes.
- How Do I Change My Name, Favorite City or Interests?Open Account → Profile, change Name, Favorite City or Interests, and tap Save Changes.
- Where Are My Saved Guides, Establishments and Reading History?On your account dashboard, under Your Library. When you're signed in they're kept with your account, so they follow you to every device you sign in on.
- How Do I Sign Out on Every Device?Go to Account → Security, tap Sign Out of All Devices, then Sign Out Everywhere; every session ends, including the one you're using.
- How Do I Delete My Bangkok Punters Account?Go to Account → Security → Delete Account, type your email address to confirm and tap Delete My Account. It's immediate and permanent.
- My Account Says It's Suspended. What Does That Mean?Jimmy has suspended the account: members-only content, the Contact Directory and the maps are locked. If you think it's a mistake, create a ticket from the account's email address.
Still Need Help?
Send us a ticket and Jimmy replies by email. Usually within two working days, Monday to Friday, Bangkok time.