How Do I Change the Email on My Account?
Go to Account → Security, enter the new address and tap Change Email; the change takes effect once you click the confirmation links sent to both your old and new inboxes.
Updated
- Step 1: Sign in and open Account → Security.
- Step 2: Under Email Address, enter the new address and tap Change Email.
- Step 3: Open both inboxes and click the confirmation link in each email.
Lost access to the old inbox? Create a ticket from the new address and tell us the old one. We check the account is yours before changing anything.
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More in Account & Sign-In
- How Do I Create a Free Account?Open Register, enter a display name, your email and a password of at least 8 characters (or use Sign up with Google) and tap Create account. Signing up confirms you're 18 or over and accept the Terms.
- I Got an Email to Set My Password. Is It Genuine?Yes, if you were a member of the earlier site or asked for an account: we create it for you and email a one-time link to set your own password.
- Can I Sign In with My Google Account?Yes. Tap Continue with Google on the Sign in page (or Sign up with Google when you register) and choose your Google account; you don't need a separate password.
- Where Are My Saved Guides, Establishments and Reading History?On your account dashboard, under Your Library. When you're signed in they're kept with your account, so they follow you to every device you sign in on.
Still Need Help?
Send us a ticket and Jimmy replies by email. Usually within two working days, Monday to Friday, Bangkok time.