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Privacy, Cookies and Your Data

What we keep, cookies and consent, browsing discreetly, and getting a copy of your data or having it deleted.

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Still Need Help?

Send us a ticket and Jimmy replies by email. Usually within two working days. Formal privacy requests are confirmed within 10 business days and answered within 45 days.

More Questions About Privacy

The articles above cover the step-by-step answers; these are the questions people ask next.

Can I Browse Bangkok Punters Without an Account?

Yes. The public guides, the glossary, the city pages and each map's areas are open without signing in, and nobody asks for your name to read them. An account keeps your saved guides and places on every device and is needed for VIP. Optional analytics cookies stay off unless you accept them, and you can change that choice at any time.

How Long Do You Keep My Data?

Account data stays for the life of your account and is deleted within 30 days of you deleting it. Activity logs such as page views, saves and searches are kept for 24 months, then deleted or aggregated. Support emails are kept for 3 years from the last message. The Privacy Policy lists every category and its period in one table.