How Do I Get a Copy of My Data or Have It Deleted?
Send a privacy request from Your Privacy Choices, using the email on your account. We confirm receipt within 10 business days and respond in full within 45 days.
Updated
- Step 1: Open Your Privacy Choices.
- Step 2: Under What would you like us to do?, choose the request: access, a portable copy, correction, deletion, an opt-out and others.
- Step 3: Enter Your email (the one on your account) and Where you live, and add details if they help.
- Step 4: Tap Send my request. You get a reference number on screen.
What Happens Next
We verify requests other than opt-outs by matching the address you wrote from to your account, and may ask you to confirm from it. Opt-outs are applied within 15 business days. If we decline, you can appeal: see the Privacy Policy.
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More in Privacy
- What Personal Data Do You Keep About Me?Your account details (email, display name and sign-in method), your plan, the profile choices you make, your saved items and history, and a log of activity such as pages viewed and searches, kept for security and support.
- Do You Sell or Share My Data?No. We don't sell personal data, don't share it for targeted advertising, run no ad networks, and honor the Global Privacy Control signal.
- What Cookies Does the Site Use, and How Do I Change My Choice?Mainly storage the site needs to work: keeping you signed in, your saved items before you sign in and your recent searches. Any optional analytics cookies are off unless you accept them, and you can change your mind on Your Privacy Choices.
Still Need Help?
Send us a ticket and Jimmy replies by email. Usually within two working days. Formal privacy requests are confirmed within 10 business days and answered within 45 days.