What Happens When My Membership Ends?
Your account moves to Free: members-only guides and the VIP tools (the full maps and the Contact Directory) lock again, and your account, profile, saved items and reading history stay as they are.
Updated
VIP runs for the billing period you chose (a month or a year) from the day it switches on. Saved establishments stay saved, though their VIP details (hours and prices) lock again. You can join again at any time from the Membership page; the price you paid before isn't kept once a membership has ended, so the price at that time applies.
Was this article helpful?
More in Plans & Membership
- What's the Difference Between Free and VIP?Free covers every public guide, every establishment page, the glossary, saving, Where to Stay and Offers. VIP adds everything else: every members-only review, live prices and establishment hours, the full Interactive Maps and the Contact Directory. VIP is billed monthly or yearly.
- What Can I Read Without Paying?Every public guide, the city and area guides, establishment pages, the glossary and ballpark prices are free, with or without an account. Free never expires and needs no card.
- How Do I Upgrade to VIP?Sign in, choose Monthly or Yearly on the Membership page and tap Buy Now. That takes you to our secure checkout. VIP switches on automatically once your payment is confirmed.
- I've Paid. When Does My Plan Show Up?Usually straight away: VIP switches on by itself when you're signed in with the email you used at checkout. Paid with a different email? Add it on Account → Membership.
Still Need Help?
Send us a ticket and Jimmy replies by email. Usually within two working days. Sign in first, so we can see your plan.